Benefits

Work from home the right way.

We’ve been remote for 15+ years. We’re ahead of the curve. At 5CA, you’ll never sit in a dull cubicle or lifeless call center. Our diverse global community work where they feel most at home. We free up your time, so work is work and play is yours.

Make a Difference

Troubleshoot with care. Deliver top-notch customer experiences with the opportunity to further develop your skills.

Join Our Community

Embark on a greater journey. Engage in fun, creative activities and events that connect you to 5CAers around the world.

Work Beyond Offices

Win back your time. Work in an exciting international environment without leaving the comfort of your home.

Thrive in Diversity

Become your best self. Enrich yourself alongside coworkers with unique interests, from all cultures and walks of life.

Troubleshoot with care.

Our PX and CX don’t tick an imaginary box. They make a difference. In hiring people passionate about the brands they’re supporting, we can solve any problem. Our troubleshooter mindset helps customers talk to people who understand and even share tips along the way.

Create worthwhile experiences for fellow fans, audiophiles, tech wizards, and life-livers.

Work where you play.

At 5CA, we’ve been working from home for 15+ years and have no plans of stopping. It isn’t a fad. It’s a way of life. It’s getting up in the morning, making coffee, relaxing, then doing your job. It’s saving money on commuting, eating out, and fuel. It’s working where you play.

As remote work strengthens, we do the same. Why waste time heading to the office when your office can be at home?

A culture of community.

We believe diversity and inclusivity are paramount to a solid team. Our global agent community shines when they’re being themselves. Dressing up, playing games, virtually partying, and talking shop is all part of the ride. All you need to do is bring your own interests.

At 5CA, you’ll meet people who love what you love. Whoever you are, wherever you’re from, you’ll fit right in.

Customer experience for everyone.

Having agents in every corner of the world, diversity is part of our framework. We encourage, engage with, and invest in people from all cultures and backgrounds, providing them with the opportunity to connect with others from all walks of life. Under one banner: 5CA.

Fans and agents come in all shapes and sizes. Diversity is at the core of what we do and we’d be nowhere without it.