Work from home the right way

Be the change in customer support

We’ve been remote for 15+ years. We’re ahead of the curve. At 5CA, you’ll never sit in a dull cubicle or lifeless call center. Our diverse global community works where they feel most at home. We free up your time, so work is work, and play is yours.

Make a Difference

Troubleshoot with care. Deliver top-notch customer experiences with the opportunity to develop your skills.

Work Beyond Offices

Win back your time. Work in an exciting international environment without leaving the comfort of home.

Join Our Community

Embark on a greater journey. Engage in fun, creative activities and events connecting you to 5CAers worldwide.

Thrive in Diversity

Become your best self. Enrich yourself alongside coworkers from all cultures and walks of life.

Why 5CA?

We’re fiercely proud of our culture

Thrive in diversity

Create worthwhile experiences for fellow fans, audiophiles, tech wizards, and life-livers.

Our PX and CX don’t tick an imaginary box. They make a difference. By hiring people passionate about the brands they’re supporting, we can solve any problem. Our troubleshooter mindset helps customers talk to people who understand and even share tips along the way.

Work where you play

As remote work flourishes, so do we. Why waste time heading to the office when your office can be at home?

At 5CA, we’ve worked from home for 15+ years and have no plans of stopping. It isn’t a fad. It’s a way of life. It’s getting up in the morning, making coffee, relaxing, then doing your job. It’s saving money on commuting, eating out, and fuel. It’s working where you play.

A culture of community.

Meet people who love what you love. Whoever you are, wherever you’re from, you’ll fit right in.

We believe diversity and inclusivity are paramount to a solid team. Our global agent community shines when they’re being themselves. Dressing up, playing games, virtually partying, and talking shop are all part of the ride. All you need to do is bring your best self.

CX for everyone.

Fans come in all shapes and sizes. Diversity is at the core of what we do — we’d be nowhere without it.

With agents in every corner of the world, diversity is part of our framework. We encourage, engage with, and invest in people from all cultures and backgrounds, allowing them to connect with others from all walks of life under one banner — 5CA.