Cocoroco - fueled by 5CA
We are Cocoroco! We believe the war on talent is a matter of a local market mismatch. So, we’re turning the world into everyone’s domestic talent circle with our online talent marketplace for remote customer service work.
You are on the front lines of Cocoroco's international expansion plans! You execute and optimize new business strategies, you lead the sales process from lead to closing and you own the commercial success once the client is onboarded.
As Cocoroco's Business Development Representative you will be challenged to build and manage your own commercial portfolio. You actively develop multiple Sales pipelines, leveraging our Salesforce platform and working closely with other Sales & Marketing colleagues. You play a crucial role in spreading Cocorocos's story across the SME landscape in EMEA - you generate and follow up on leads and attend relevant (online) events, You make sure that you are wherever our potential clients are, and you continue to optimize your approach to reach the right audiences, with a main focus on e-commerce and gaming clients. After leading the sales process from end-to-end, you continue to manage and expand the commercial relationship with the client. You support implementation and configuration, set them up for success, and continue to manage the relationship from there, working closely with internal stakeholders to ensure optimal service delivery and client satisfaction.
To successfully spearhead our commercial success, you will have to be creative, bold, and agile. You explore new ideas, take risks, and confidently change direction when needed. Inspiration, great idea, business opportunity? Go for it! Be lean, take small steps, adapt fast and act quickly. We act as a team, fail as a team, and celebrate success as a team – we are on this journey together. You report directly to the Cocoroco commercial leader.
Cocoroco is a 5CA spin-off and positioned towards the in-house customer support market. It’s a new business model fueled by 5CA to capitalize on the experience and knowledge of 15+ years of pioneering the future of work. Cocoroco’s purpose is to change the global customer service labor market by letting people thrive through remote working employment. Our belief is when people do what they love most, they operate at their full potential. Our mission is to bring global talent together with companies that offer unique job opportunities around the world.
We’re a small team and that means flat hierarchies, fast decision making and high autonomy. We offer you the opportunity to be part of our product journey from the beginning, to shape the direction of our product development and contribute to our market success! You’ll bring a brand-new product to market with no technical debt, and you’ll have fun doing it – we’re a motivated and energetic bunch, and we celebrate success together. 🎉